Responsibility

By confirming the purchase, the customer will enter into a contractual proposal with MasterShoes, accepting every clause in the conditions of sale listed below.

MasterShoes disclaims any liability in the event that the purchased products are not available in stock, due to a sudden and unforeseeable influx of requests for the same product, but at the same time undertakes to communicate any such problem via email. In such an event, the customer may choose whether to modify the order or cancel the order and therefore obtain a refund.

MasterShoes undertakes to insert on the site the photos of the products put on sale and informative notes to facilitate the user during the purchase phase, but does not assume any responsibility for any variations due to photographic processing or screen settings.

MasterShoes specifies that the sale is aimed only at the final consumer, and therefore the purchase of goods by wholesalers and retailers is prohibited. It therefore declines all responsibility, categorically prohibits the resale of each of its products and also specifies for the reasons stated above that no request for invoicing can be made for companies.

In the event that the customer does not collect their package, MasterShoes will arrange for the reshipment of the product and this will cost €35. Shipping times are 15-45 working days.